FAQs

A1: We are a manufacturing factory located in Cixi City, Zhejiang Province, China. We support OEM/ODM and can also integrate procurement.

A2: Of course, please wait a moment. These photos are from our customer feedback.

A3: We have passed ISO 9001 and other third-party product testing.

A4: We support customized packaging and logo labels. Please provide me with a photo and source file of your logo, and my technicians will analyze the design and provide you with a customized logo solution.

A5: We support EN/ES/RU/AR, etc. If there are local regulatory requirements, we can work together to develop the content.

A6: All are possible. Please provide the nearest port and delivery address/postal code for accurate calculation.

A7: Please provide photos or videos immediately. We will replace or resend the parts after confirmation. We have a professional after-sales team to provide you with remote guidance, spare parts replacement, and technical support.

A8: Customers are very welcome to inspect the goods at the factory. We also support video factory inspections.

A9: Yes, we still provide technical support and spare parts supply to ensure worry-free long-term use for our customers.